> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sendway.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Fiscal receipts

> Automatic numbered electronic receipts for card-paid orders — compliant with Наредба Н-18, чл. 52о.

<Tip>**Plan:** Starter or Pro. For stores selling in Bulgaria.</Tip>

Bulgarian e-shops that accept **card payments** can issue electronic receipts under **Наредба Н-18, чл. 52о** instead of using a cash register. Sendway does the whole regime for you: it issues a numbered receipt for every card-paid order, emails the PDF to the buyer automatically (electronic delivery is mandatory under ал. 5), and builds the monthly NRA audit file.

Open **Fiscal documents** in the navigation.

<Note>
  Cash-on-delivery orders don't need a receipt from your store — the courier collects the cash and reports it. Sendway still records card and COD data as needed for the [monthly NRA audit file](/fiscal/nra-audit).
</Note>

## One-time setup

The **Business settings** tab is where the regime switches on. Receipts are issued only when the required fields are filled:

<Steps>
  <Step title="Enter your company details">
    Company name, **UIC / Bulstat** (ЕИК), and registered address are required; VAT number, responsible person (МОЛ), contact email, and phone complete the receipt header.
  </Step>

  <Step title="Enter your NRA e-shop number">
    The number your e-shop received when you registered it with the NRA (format **RF** + digits). **No receipts are issued without it** — it must appear on every receipt.
  </Step>

  <Step title="Check the starting receipt number">
    Receipt numbers run in an unbroken sequence. If you're migrating from another system, use **Change number** to continue your existing sequence — the number can only move forward, never back.
  </Step>

  <Step title="Fill the NRA audit settings">
    How you accept cards (own virtual POS or a payment provider), the POS/provider identifier, and your default refund method — these go into the monthly audit file.
  </Step>
</Steps>

## What happens on a card-paid order

<Steps>
  <Step title="Order is paid by card">
    The moment a Shopify order's payment status turns paid on a card gateway, Sendway issues the receipt — automatically, no clicks.
  </Step>

  <Step title="Numbered and rendered">
    The receipt gets the next number in your sequence and is rendered as a PDF with your company block, the order lines, VAT groups, and the QR code the regulation requires.
  </Step>

  <Step title="Emailed to the buyer">
    The PDF goes to the buyer's email automatically — чл. 52о ал. 5 makes electronic delivery to the buyer mandatory, so there is no off switch while the regime is active.
  </Step>
</Steps>

Each order gets exactly one receipt — a repeated payment event never double-issues or burns a number.

## The Receipts tab

* **Find a receipt** — search by order to see its receipt, download the PDF, or resend the email (also available as **Resend receipt** on the Orders page).
* **Monthly receipt archive** — download all of a month's receipts as one PDF. Keep them for 5 years, as the regulation requires.
* A notice appears if any card-paid orders were completed **before** you finished the setup — those have no receipt, so finish the setup early.

## Plan changes

Downgrading to Free locks the page and stops **new** receipts, but nothing is deleted — issued receipts, PDFs, your business details, and the number sequence all survive and light back up on re-upgrade. Numbers never reset or duplicate.

<Card title="Next: the monthly NRA audit file" icon="arrow-right" href="/fiscal/nra-audit" horizontal>
  Generate the Приложение № 38 XML the NRA can request — or get it by email every month.
</Card>