> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sendway.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# The Home dashboard

> What Sendway is doing for your store, in one screen.

**Home** is the first page of the app. One date-range picker at the top governs everything on it: **Today**, **Yesterday**, **This week**, **This month**, or a custom period. Your choice is remembered.

<Note>
  Every number on this page counts **Sendway-handled orders only**, not your whole store. That is deliberate: the page answers "what did Sendway do for me", which your Shopify analytics can't tell you.
</Note>

## Needs attention

A short list of things waiting on you, independent of the date range: orders waiting for a waybill, held orders, carts that are still recoverable, products that still need EuShipments mapping, and a warning when you approach the Free plan limit. Each line links straight to the screen that fixes it. When there is nothing to do it says so.

## The numbers

<Columns cols={2}>
  <Card title="Four tiles" icon="chart-simple">
    Total revenue, Orders, conversion, and average order value for the selected period.
  </Card>

  <Card title="Extra revenue" icon="arrow-trend-up">
    Revenue that would most likely have been lost, split into **recovered carts** and **added products**, and shown as a share of the period's revenue.
  </Card>

  <Card title="Where orders come from" icon="signs-post">
    Your traffic-source split, filterable to mobile or desktop.
  </Card>

  <Card title="Buyer funnel" icon="filter">
    Popup opened → details filled → checkout handoff → order completed, with the loss at each step.
  </Card>
</Columns>

**Extra revenue** counts only Sendway's marginal contribution: the value of carts recovered and of the lines added by bumps, cross-sells and upsells. It never claims the whole order.

**Buyer funnel** counts visits rather than people, so one buyer ordering twice in a visit counts once. Under it, the drop-off breakdown splits buyers who opened the popup but didn't finish into those with no valid contact details and those who chose no delivery method.

## Cards that appear when they're relevant

* **App embed status**, only while the theme embed is off, with a link to the store editor.
* **Checkout rescue** (Pro), once the survey has been shown: impressions, recovered orders, recovery rate, revenue protected, and why buyers said they were leaving.
* **SMS**, once you've sent any: sent this period, failed, scheduled, and spend.
* **Plan and usage**, as a full card when there's a decision to make, otherwise a one-line strip with your order count and renewal date.
* **Finish setting up Sendway**, while setup is incomplete.

## Where the rest lives

Two more signals are not on this page, because they belong next to an order:

* **Visitor journey**: a badge on the buyer in the [Orders](/orders/manage) list (repeat buyer, impulse buy, first visit, visit number, time on site) and a journey popover on the [Abandoned carts](/orders/abandoned-carts) page with first-seen date and first / last marketing touch.
* **Customer risk**: whether this buyer has uncollected parcels elsewhere. See [Manage orders](/orders/manage).