> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sendway.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Hide Shopify's checkout buttons

> Show only the Sendway button instead of native Shopify checkout + Sendway side by side.

By default, Sendway adds its button **next to** every native Shopify checkout / Buy-Now button — both stay visible so buyers can choose. Once you're confident the popup is the better experience, you can hide the natives entirely and leave only the Sendway button. Available on every plan.

Open **Checkout settings → Delivery methods** — the **"Hide Shopify's checkout buttons"** toggle is the first card on the tab.

## What buyers see

<Tabs>
  <Tab title="Toggle OFF (default)">
    Both buttons appear next to each other on product pages, cart pages, and the cart drawer. The buyer chooses which to click.
  </Tab>

  <Tab title="Toggle ON">
    The native Shopify checkout / Buy-Now buttons are hidden as soon as the Sendway script loads. Only the Sendway button is visible.
  </Tab>
</Tabs>

<Warning>
  **Test the popup thoroughly before turning this on.** There's a built-in safety net — if the popup script ever fails to load, the native buttons stay visible and clickable — but the point of this toggle is to make the popup the only path, so any popup misconfiguration becomes much more visible to buyers.

  Recommended order:

  1. Install Sendway and turn on your delivery methods
  2. Place a real test order through the popup
  3. Test on mobile and desktop
  4. *Then* switch this toggle on
</Warning>

## When you should turn it on

<Columns cols={2}>
  <Card title="High COD share" icon="money-bill-1">
    If most of your orders are cash on delivery, the popup is the path you want buyers on. Two buttons create decision friction.
  </Card>

  <Card title="Single clear CTA" icon="arrow-right">
    Conversion best practice is one primary action per page. Hiding the native button keeps it that way.
  </Card>
</Columns>

## When you might leave it off

<Columns cols={2}>
  <Card title="Mixed buyer base" icon="users">
    If a meaningful share of buyers prefer prepaid Shopify checkout, side by side is fine. (On Pro's Direct mode you can instead enable the card option inside the popup.)
  </Card>

  <Card title="Comparing conversion" icon="flask">
    Keep both buttons visible while you compare popup vs native conversion before deciding.
  </Card>
</Columns>

<Note>
  On the Free plan, if you hit the monthly order cap the popup pauses and the native buttons come back automatically — buyers can always check out.
</Note>