> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sendway.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Popup overview

> What buyers see when they click the Sendway checkout button.

The popup is the heart of Sendway. It opens on the same page the buyer is already on — no redirect, no second loading screen, no waiting for the Shopify checkout shell.

## How the button gets onto your store

Sendway scans your storefront for every native checkout / Buy-Now button and inserts a **sibling button** next to each one. The native button stays untouched — only the Sendway sibling opens the popup.

<Tip>
  If you'd rather show only the Sendway button, switch on [Hide Shopify's checkout buttons](/popup/hide-native-buttons). The native buttons disappear visually, but they come back automatically if the popup ever fails to load.
</Tip>

## What the buyer sees, in order

<Steps>
  <Step title="Order summary">
    A collapsible bar at the top with the cart lines, totals, and — if you enabled it — a discount-code field.
  </Step>

  <Step title="Contact details">
    First name, last name, email, and phone with a country picker that formats the number. You can hide the email field on the **Fields** tab — the phone then becomes the required contact.
  </Step>

  <Step title="Delivery choice">
    Tabs for **office / automat** pickup vs **address** delivery (shown when you offer both). Under them, one row per active courier brand with its logo and the live shipping price. Picking an office opens a fast search — buyers type a city, street, or postal code and pick from the list.
  </Step>

  <Step title="Payment methods (Direct checkout only)">
    On Pro's Direct mode, the buyer picks **Cash on delivery** (preselected) or — if you enabled it — **Card payment**. See [Direct checkout](/popup/direct-checkout).
  </Step>

  <Step title="Confirm">
    An optional terms/privacy checkbox, then the main button. In the default mode the buyer continues to Shopify checkout with everything prefilled; in Direct mode the order is placed on the spot.
  </Step>
</Steps>

## Languages

The popup ships with **11 buyer languages** and picks the right one automatically from the buyer's storefront locale:

<Columns cols={4}>
  <Card title="Bulgarian">български</Card>
  <Card title="Croatian">hrvatski</Card>
  <Card title="Czech">čeština</Card>
  <Card title="English">English</Card>
  <Card title="French">français</Card>
  <Card title="Greek">ελληνικά</Card>
  <Card title="Hungarian">magyar</Card>
  <Card title="Polish">polski</Card>
  <Card title="Romanian">română</Card>
  <Card title="Slovak">slovenčina</Card>
  <Card title="Slovenian">slovenščina</Card>
</Columns>

<Note>
  You don't pick the popup language — it follows the buyer's locale. Multi-language stores work out of the box.
</Note>

## What you can customize

Everything below lives under **Checkout settings** in the app:

<Columns cols={2}>
  <Card title="Branding" icon="palette" href="/popup/branding">
    Colors, corner rounding, your store's font, logo, badge. **Starter+**
  </Card>

  <Card title="Fields" icon="list-check">
    Customer note, discount row, email field, terms checkbox, cart editing — the **Fields** tab, on every plan.
  </Card>

  <Card title="Hide Shopify's checkout buttons" icon="eye-slash" href="/popup/hide-native-buttons">
    Show only the Sendway button. Every plan.
  </Card>

  <Card title="Direct checkout" icon="bolt" href="/popup/direct-checkout">
    Create COD orders straight from the popup, with card handoff, live courier prices, and conversion tracking. **Pro**
  </Card>

  <Card title="Upsells" icon="plus" href="/popup/upsells">
    One-click post-purchase offers after a direct order. **Pro**
  </Card>

  <Card title="Exit Nudge" icon="door-open" href="/popup/exit-nudge">
    A rescue offer when a buyer tries to leave checkout. **Pro**
  </Card>

  <Card title="Blocklist" icon="shield-halved" href="/popup/fraud-protection">
    Block emails and phones, cap quantities. **Pro**
  </Card>
</Columns>