> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sendway.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Couriers

> Connect courier accounts so Sendway creates shipping labels automatically.

Connecting a courier account lets Sendway:

* Create the **shipping label (AWB)** automatically when you send an order
* Track the shipment and sync its status back to the order
* Print labels one by one or in batches from the Orders page

Available on **every plan**, including Free. Without a courier account the popup still works perfectly — buyers see the brands and prices — but you'd enter shipments into the courier's portal yourself.

<Note>
  **Brand logo on a delivery method ≠ courier account.**

  Sendway shows logos for 30+ courier brands inside the popup. That requires no account. A **courier account** is the API connection that lets Sendway *create labels for you*. The two are independent: you can show ten brands with zero accounts connected, or one brand with one account.
</Note>

Open **Checkout settings → Couriers** to connect.

## Supported courier integrations

Six providers connect directly:

<Frame>
  <div style={{ display: 'flex', flexWrap: 'wrap', gap: '24px', alignItems: 'center', justifyContent: 'center', padding: '32px 16px', background: 'linear-gradient(180deg, #F9FAFB 0%, #FFFFFF 100%)', borderRadius: '12px' }}>
    <img src="https://api.sendway.eu/assets/couriers/speedy.svg" alt="Speedy" style={{ height: '32px' }} />

    <img src="https://api.sendway.eu/assets/couriers/econt.svg" alt="Econt" style={{ height: '32px' }} />

    <img src="https://api.sendway.eu/assets/couriers/boxnow.svg" alt="BoxNow" style={{ height: '32px' }} />

    <img src="https://api.sendway.eu/assets/couriers/sameday.svg" alt="Sameday" style={{ height: '32px' }} />

    <img src="https://api.sendway.eu/assets/couriers/pigeon-express.svg" alt="Pigeon Express" style={{ height: '32px' }} />

    <img src="https://api.sendway.eu/assets/couriers/eushipments.png" alt="EuShipments" style={{ height: '32px' }} />
  </div>
</Frame>

<Columns cols={2}>
  <Card title="Speedy" icon="truck">
    Bulgaria. Office, locker, and home delivery. Labels + tracking.
  </Card>

  <Card title="Econt" icon="truck">
    Bulgaria + cross-border. Office, locker, and home delivery. Labels + tracking.
  </Card>

  <Card title="BoxNow" icon="cube">
    Bulgaria, Greece, Cyprus, Croatia. Locker-only. Labels + tracking.
  </Card>

  <Card title="Sameday" icon="truck">
    Romania, Bulgaria, Hungary. Office, locker, home delivery. Labels + tracking.
  </Card>

  <Card title="Pigeon Express" icon="dove">
    Bulgaria. Office, locker, home delivery. Labels + tracking.
  </Card>

  <Card title="EuShipments" icon="globe">
    Aggregator — one account that ships via Cargus, FAN Courier, GLS, ACS, ELTA, InPost, and 20+ other brands across the region.
  </Card>
</Columns>

## EuShipments — the aggregator

EuShipments is special: a single account unlocks label creation for the many brands it fulfills through — Cargus, FAN Courier, GLS, ACS, ELTA, Geniki, Speedex, InPost, PPL, DPD, and more.

<Tip>
  If you sell across multiple countries and don't want a separate contract with each courier, EuShipments is usually the fastest way to go from "logos in the popup" to "labels printed automatically".
</Tip>

After connecting, Sendway asks you to **map your Shopify products to EuShipments product references** — a one-time step required before sending (the Home page reminds you if any products are unmapped).

## Brands without a direct integration

Many popup brands (Cargus, FAN Courier, GLS, ACS, ELTA, InPost, Colissimo, PPL, DPD, Express One, Speedex, and others) don't connect directly — they ship via the EuShipments aggregator. To create labels for them, connect **EuShipments**.

## Connecting an account

<Steps>
  <Step title="Open Checkout settings → Couriers and pick a courier">
    Each courier opens a form with the fields it requires — typically a username/password or an API key + client number from your courier contract.
  </Step>

  <Step title="Paste credentials and save">
    Sendway tests the connection on save and tells you immediately if the credentials are wrong.
  </Step>

  <Step title="Check your delivery methods">
    A courier account is only used when a delivery method points at a brand it can serve. Review **Checkout settings → Delivery methods** afterwards.
  </Step>

  <Step title="Send a test order">
    Place a test order, open **Orders**, and click **Send**. The label is created and the tracking number appears on the row.
  </Step>
</Steps>

## Parcel dimensions per product (Starter+)

If your courier prices depend on parcel size, Starter and Pro shops can set **length / width / height / weight per product** directly on the Shopify product page (Sendway adds the fields there). Orders pick the dimensions up automatically and pass them to the courier when the label is created.

<Warning>
  Disconnecting a courier account affects every delivery method that depends on it. Sendway warns you before doing this — read the warning before confirming.
</Warning>