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After the embed is on, the popup will show a list of delivery options for each buyer based on where they’re shipping to and which Shopify shipping zones include their country. This page walks you through the minimum setup.
Two concepts that look the same but aren’t:
  • A delivery method is what the buyer sees in the popup (e.g. “Speedy office pickup”). It only carries a courier brand logo — no API connection.
  • A courier account is a connection to a courier’s API that lets Sendway create shipping labels automatically. It’s a Pro feature.
You can run the popup with zero courier accounts connected — it just won’t print labels for you.
1

Make sure Shopify has shipping zones

In Shopify admin go to Settings → Shipping and delivery. Confirm every country you sell to is covered by a shipping zone with at least one rate. Sendway pulls live prices from these rates and shows them in the popup.
If a country has no Shopify shipping zone with a rate, buyers from that country will see “no delivery options available” in the popup.
2

Open Checkout settings → Methods

In Sendway open Checkout settings → Methods. You’ll see a matrix of every country in your shipping zones × every courier brand that operates there. Switch the brands you want on for each country.Drag rows to reorder them — the order is what buyers see in the popup.
3

Open the brand to fine-tune (optional)

Click any active country × brand row to open its editor. From there you can:

Office pickup

Buyers pick a walk-in courier office from a searchable map.

Locker / automat

Buyers pick a self-service parcel locker (BoxNow, InPost, and brand lockers from Speedy, Econt, Sameday, Pigeon).

Home address

Buyers fill in a street address. Available for brands that ship to addresses.

Local delivery

Custom in-house delivery — you handle the route yourself.
4

Connect a courier account (Pro)

On the Pro plan you can connect courier accounts on the Couriers page so Sendway creates shipping labels for you automatically. See Couriers →

Next: place a test order

Walk through the popup as a real buyer and confirm everything looks right.