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The popup is the heart of Sendway. It opens on the same page the buyer is already on — no redirect, no second loading screen, no Shopify checkout shell to wait for.

How the button gets onto your store

Sendway scans your storefront for every native checkout / Buy-Now button and inserts a sibling button next to each one. The native button stays untouched — only the Sendway sibling opens the popup.
If you’d rather only show the Sendway button, switch on Hide native buttons. The native buttons disappear visually, but they’re still there as a safety net if the popup ever fails to load.

What the buyer sees, in order

1

Contact details

First name, last name, email, phone (with a country picker that auto-formats the number).
2

Delivery tabs

Two tabs the buyer can switch between:
  • To an office — search and pick a courier office or locker on a map. Walk-in offices for Speedy / Econt / Sameday / Pigeon, lockers for BoxNow / InPost.
  • To an address — street, city, postal code form.
3

Courier rows

A list of every active courier brand for the buyer’s country, each row showing the brand logo and the live shipping price from your Shopify shipping rates.
4

Order bumps (Pro)

Optional cross-sell checkboxes between delivery and the summary. See Order bumps →
5

Order summary

Line items, discount field (if enabled), totals.
6

Place order

The buyer confirms and lands on Shopify’s standard order-status page.

Languages

The popup ships with 12 buyer languages and auto-picks the right one from the buyer’s Shopify locale:

Bulgarian

български

Czech

čeština

English

English

French

français

German

Deutsch

Greek

ελληνικά

Croatian

hrvatski

Hungarian

magyar

Polish

polski

Romanian

română

Slovak

slovenčina

Slovenian

slovenščina
You don’t pick the popup language — it’s set automatically from the buyer’s locale. Multi-language stores work out of the box.

What you can customize

Branding

Accent color, logo, CTA preset, order notes and discount field. Starter+

Hide native buttons

Show only the Sendway button instead of native + Sendway side by side.

Order bumps

Up to 3 cross-sell checkboxes inside the popup. Pro

Fraud protection

Blocklist of emails and phones, max-quantity cap, custom blocked message. Pro