Registering your e-shop with the NRA is your responsibility. Sendway issues and stores the receipts.
One-time setup
A four-step wizard collects everything the regime needs:1
Company
Company name and UIC / Bulstat (ЕИК) are required; VAT number and responsible person (МОЛ) complete the receipt header.
2
Address and contact
Registered address is required; contact email and phone are optional.
3
NRA number
The number your e-shop received when you registered it with the NRA (RF plus 7 digits). No receipts are issued without it, because it must appear on every receipt. If you’re migrating from another system, set your starting receipt number here so the sequence continues.
4
Card payments
How you accept cards (your own virtual POS or a payment provider), the POS or provider identifier, and your default refund method. These go into the monthly audit file. Selling cash on delivery only? You can finish right here.
Start issuing
Filling in the setup does not start the regime. A strip at the top of the page shows whether issuance is Active or Stopped, along with your RF number and the next receipt number, with Start issuing and Stop issuing buttons.What happens on a card-paid order
1
Order is paid by card
The moment a Shopify order’s payment status turns paid on a card gateway, Sendway issues the receipt automatically, with no clicks needed.
2
Numbered and rendered
The receipt takes the next number in your sequence and is rendered as a PDF with your company block, the order lines, VAT groups, and the QR code the regulation requires.
3
Emailed to the buyer
The PDF goes to the buyer’s email automatically. Electronic delivery is mandatory under чл. 52о ал. 5, so there is no off switch while the regime is active.
Numbering
Receipt numbers run in one gapless chronological sequence per company number and document type. The Settings tab shows the next receipt number and lets you change it, always forward, never back, and only for future receipts. A receipt that fails to render releases its number back rather than burning it.The Receipts tab
- Find a document: search by order or receipt number. Each row carries the receipt number, order, date, amount, payment method and whether the email was delivered, with actions to download the PDF, retry a failed issue, or resend the email. Resend receipt is also available on the Orders page.
- Monthly receipt archive: download all of a month’s receipts as one PDF. Keep them for 5 years, as the regulation requires.
Sales document for cash on delivery
On the Settings tab you can switch on “Email a sales document for cash-on-delivery orders”, off by default. When a COD order is delivered, Sendway emails the buyer the чл. 26 sales document (чл. 118, ал. 3 ЗДДС) as a PDF. Delivery is the moment a COD order is paid, so a refused parcel never produces one. Leave it off if you already provide that document another way.Plan changes
Downgrading to Free locks the page and stops new receipts, but nothing is deleted: issued receipts, PDFs, your business details, and the number sequence are all kept and become available again when you re-upgrade. Numbers never reset or duplicate.Next: the monthly NRA audit file
Generate the Приложение № 38 XML the NRA can request, or get it by email every month.