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Plan: Starter or Pro. For stores selling in Bulgaria.
Bulgarian e-shops that accept card payments can issue electronic receipts under Наредба Н-18, чл. 52о instead of using a cash register. Sendway does the whole regime for you: it issues a numbered receipt for every card-paid order, emails the PDF to the buyer automatically (electronic delivery is mandatory under ал. 5), and builds the monthly NRA audit file. Open Fiscal documents in the navigation.
Cash-on-delivery orders don’t need a receipt from your store — the courier collects the cash and reports it. Sendway still records card and COD data as needed for the monthly NRA audit file.

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One-time setup

The Business settings tab is where the regime switches on. Receipts are issued only when the required fields are filled:
1

Enter your company details

Company name, UIC / Bulstat (ЕИК), and registered address are required; VAT number, responsible person (МОЛ), contact email, and phone complete the receipt header.
2

Enter your NRA e-shop number

The number your e-shop received when you registered it with the NRA (format RF + digits). No receipts are issued without it — it must appear on every receipt.
3

Check the starting receipt number

Receipt numbers run in an unbroken sequence. If you’re migrating from another system, use Change number to continue your existing sequence — the number can only move forward, never back.
4

Fill the NRA audit settings

How you accept cards (own virtual POS or a payment provider), the POS/provider identifier, and your default refund method — these go into the monthly audit file.

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What happens on a card-paid order

1

Order is paid by card

The moment a Shopify order’s payment status turns paid on a card gateway, Sendway issues the receipt — automatically, no clicks.
2

Numbered and rendered

The receipt gets the next number in your sequence and is rendered as a PDF with your company block, the order lines, VAT groups, and the QR code the regulation requires.
3

Emailed to the buyer

The PDF goes to the buyer’s email automatically — чл. 52о ал. 5 makes electronic delivery to the buyer mandatory, so there is no off switch while the regime is active.
Each order gets exactly one receipt — a repeated payment event never double-issues or burns a number.

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The Receipts tab

  • Find a receipt — search by order to see its receipt, download the PDF, or resend the email (also available as Resend receipt on the Orders page).
  • Monthly receipt archive — download all of a month’s receipts as one PDF. Keep them for 5 years, as the regulation requires.
  • A notice appears if any card-paid orders were completed before you finished the setup — those have no receipt, so finish the setup early.

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Plan changes

Downgrading to Free locks the page and stops new receipts, but nothing is deleted — issued receipts, PDFs, your business details, and the number sequence all survive and light back up on re-upgrade. Numbers never reset or duplicate.

Next: the monthly NRA audit file

Generate the Приложение № 38 XML the NRA can request — or get it by email every month.