Skip to main content
Plan: Starter or Pro.
Delivery rules let you control when a delivery method appears in the popup. Each rule is one condition + one action — simple to set up, simple to reason about. Open Rules → Delivery to configure.

​
The shape of a rule

Every rule answers two questions:
  1. When? — the condition (e.g. cart total over a certain amount, specific product in the cart, country is X).
  2. What happens? — the action (e.g. hide “BoxNow locker”, show “Same-day delivery”).
If the condition matches, the action runs. If it doesn’t, every delivery method behaves normally.

​
Common examples

Condition: Cart contains a specific product (e.g. a large item that won’t fit in a locker) Action: Hide “BoxNow locker” and “Speedy locker”
Condition: Cart total over €100 Action: Show “Free shipping”
Condition: Buyer’s city is Sofia Action: Show “Same-day delivery”(Everywhere else, the buyer doesn’t see same-day at all.)
Condition: Cart total under €30 Action: Hide “Express delivery”

​
How rules combine

Rules are applied independently. Each delivery method is checked against every rule that affects it; if at least one rule says “hide”, it’s hidden. There’s no rule-priority system to learn.
Delivery rules only affect what the buyer sees in the popup. Once an order is placed, the chosen delivery method is recorded on the order and you can still send it via any connected courier.