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By default, Sendway adds its button next to every native Shopify checkout / Buy-Now button, so both stay visible and buyers can choose. Once you’re confident the popup is the better experience, you can hide the natives entirely and leave only the Sendway button. Available on every plan. Open Settings → General. The toggle is in the Shopify checkout card, next to Re-sync settings to storefront.

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What buyers see

Both buttons appear next to each other on product pages, cart pages, and the cart drawer. The buyer chooses which to click.
Test the popup thoroughly before turning this on. There is a built-in safety net: if the popup script ever fails to load, the native buttons stay visible and clickable. But the point of this toggle is to make the popup the only path, so any popup misconfiguration becomes much more visible to buyers.Recommended order:
  1. Install Sendway and turn on your delivery methods
  2. Place a real test order through the popup
  3. Test on mobile and desktop
  4. Then switch this toggle on

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When you should turn it on

High COD share

If most of your orders are cash on delivery, the popup is the path you want buyers on. Hiding the native button sends every buyer through it.

Single clear CTA

Conversion best practice is one primary action per page. Hiding the native button keeps it that way.

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When you might leave it off

Mixed buyer base

If a meaningful share of buyers prefer prepaid Shopify checkout, side by side is fine. In 1 Step Checkout you can instead enable card payments inside the popup.

Comparing conversion

Keep both buttons visible while you compare popup vs native conversion before deciding.

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Re-sync settings to storefront

The same card carries a Re-sync now button. It re-publishes your settings to the storefront and is the first thing to try if rates, couriers or checkout options look out of date on your live store.
On the Free plan, if you hit the monthly order cap the popup pauses and the native buttons come back automatically, so buyers can always check out.