Skip to main content
The fastest way to verify your setup is to place a real order from your live store. You can cancel or refund it afterwards in Shopify.
1

Open a product on your live storefront

Don’t use Shopify’s theme preview; use the actual live URL. Theme previews don’t load app embeds the same way.
2

Add to cart and click the Sendway button

Sendway adds a sibling button next to every native Shopify checkout / Buy-Now button. The popup should open right away.
Can’t see the button? Open Online Store → Themes → Customize → Theme settings → App embeds and confirm Sendway is switched on and saved. Also check you’ve picked a plan and turned on a delivery method for your country.
3

Fill in the popup as a buyer would

  • Enter name, phone, and email
  • Switch between the office and address options to confirm both work
  • Search for a courier office by city or street and pick one. The price next to each courier comes live from your Shopify shipping rates
  • Click the confirm button
4

Confirm the order arrived

The order appears in Shopify admin → Orders within a few seconds, tagged sendway, with the chosen courier and office on it. It also appears on the Sendway Orders page, ready for its waybill.
If the order is in Shopify with the correct delivery details and price, your setup works.
Want to cancel the test order? Use Shopify’s standard cancel and refund flow. If you already created a waybill from the Orders page, click Cancel waybill there first.

​
What to test before going live

Open the popup on a phone (or your browser’s mobile preview). Most stores in the region get 70%+ of orders from mobile.
The popup shows different courier brands per country. Test at least one order per active shipping zone.
If you enabled both, place one order to an office and one to an address to confirm both flows and prices look right.
If you switched Mode to 1 Step Checkout, confirm the order is created straight from the popup and that the card option, if enabled, hands off to Shopify checkout correctly.
With a courier account connected, create a waybill for your test order and print the label. That is the step you’ll repeat every day, so it’s worth confirming once, calmly.

Next: customize the popup

Branding, fields, checkout mode, and more.