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Connecting a courier account lets Sendway:
  • Create the shipping label (AWB) automatically when you send an order
  • Track the shipment and sync its status back to the order
  • Print labels one by one or in batches from the Orders page
Available on every plan, including Free. Without a courier account the popup still works (buyers see the brands and prices), but you enter shipments into the courier’s portal yourself.
Brand logo on a delivery method is not a courier account.Sendway shows logos for 35+ courier brands inside the popup. That requires no account. A courier account is the API connection that lets Sendway create labels for you. The two are independent: you can show ten brands with zero accounts connected, or one brand with one account.
Open Settings → Couriers to connect.

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Direct integrations

Six couriers connect with your own contract and credentials:
SpeedyEcontBoxNowSamedayPigeon ExpressЕвропът

Speedy

Bulgaria. Office, locker, and home delivery. Labels, tracking, live prices.

Econt

Bulgaria and cross-border. Office, locker, and home delivery. Labels, tracking, live prices, shipment redirect.

BoxNow

Bulgaria, Greece, Cyprus, Croatia. Locker only. Labels and tracking.

Sameday

Romania, Bulgaria, Hungary. Office, locker, home delivery. Labels, tracking, live prices.

Pigeon Express

Bulgaria. Office, locker, home delivery. Labels, tracking, live prices.

Европът

Bulgaria. Office and home delivery. Labels, tracking, live prices.

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Aggregators and 3PL

Two accounts let you ship brands you have no contract with:

EuShipments

An aggregator: one account that creates labels through Cargus, FAN Courier, GLS, ACS, ELTA, Geniki, Speedex, InPost, PPL, DPD and 20+ other brands across the region.

Shipio

A Bulgarian 3PL: your stock sits in Shipio’s warehouse and they pick, pack and ship for you through Econt, Speedy, Sameday, BoxNow, Express One, Cargus, FAN Courier, ACS, Geniki, Colissimo, BRT, DPD and PostNord.

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EuShipments

A single EuShipments account covers the many brands it fulfills through, so if you sell across several countries and don’t want a separate contract with each courier, it is usually the fastest way to get automatic labels for the brands you already show in the popup. After connecting, Sendway asks you to map your Shopify products to EuShipments product references, a one-time step required before sending. The Home page reminds you if any products are unmapped.

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Shipio

Shipio is different from every other connection here: it is outsourced fulfilment, not just a label API. Sendway syncs your Shopify products into Shipio’s catalog by SKU, so a product without a SKU has to get one first. Sendway proposes SKUs for blank variants and writes them back to Shopify only after you confirm the sync preview. When you send an order it goes to the warehouse as a fulfilment request rather than an instant label; the waybill number appears on the order once Shipio dispatches it, and tracking continues as normal from there.

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Brands without a direct integration

Many popup brands (Cargus, FAN Courier, GLS, ACS, ELTA, InPost, Colissimo, PPL, DPD, Express One, Speedex and others) don’t connect directly. To create labels for them, connect EuShipments or Shipio.

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Connecting an account

1

Open Settings → Couriers and pick a courier

Each courier opens a form with the fields it requires, typically a username / password or an API key plus a client number from your courier contract.
2

Paste credentials and save

Sendway tests the connection on save and tells you immediately if the credentials are wrong.
3

Check your delivery methods

A courier account is only used when a delivery method points at a brand it can serve. Review Settings → Delivery methods afterwards.
4

Send a test order

Place a test order, open Orders, and click Create waybill. The label is created and the tracking number appears on the row.

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Parcel dimensions per product (Starter+)

If your courier prices depend on parcel size, Starter and Pro shops can set length / width / height / weight per product directly on the Shopify product page (Sendway adds the fields there). Orders pick the dimensions up automatically and pass them to the courier when the label is created.
Disconnecting a courier account affects every delivery method that depends on it. Sendway warns you before doing this; read the warning before confirming.