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Payment rules reshape the payment step of Shopify’s checkout. Available on every plan, Free included. Open Settings → Rules → Payment.

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The shape of a rule

Every rule is WHEN a condition holds, DO something to one or more methods.

Conditions

Country, Cart total, Courier type (locker / office / address), Courier, or Product tag, compared with is, is not, greater than, greater than or equal, less than, less than or equal.

Actions

Hide method, Show only, Rename, or Move to a position in the list.
The most common rule has a one-click shortcut: Hide Cash on Delivery above an amount. Sendway creates the rule for you, and cash on delivery is matched automatically even if you renamed the method.

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Common examples

When cart total is greater than 250, hide Cash on Delivery.The most common pattern: above a certain total, the COD refusal risk isn’t worth it.
When country is not Bulgaria, hide Cash on Delivery.
When courier type is Locker, move Card payment to position 1.
Tag those products in Shopify, then: when product tag is fragile, hide Cash on Delivery.
When country is Romania, rename “Cash on delivery” to your Romanian wording.

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How rules combine

Rules are applied independently. Each payment method is checked against every rule that affects it; if at least one matching rule says hide, it is hidden. There is no priority ladder.
Payment rules act on Shopify’s checkout step. In 1 Step Checkout the popup’s own payment section is configured on the Mode tab instead, and the rules still apply to buyers who continue to Shopify’s checkout, for example after picking card.

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Combining with COD fees

  • COD fee: the buyer can still choose cash on delivery, but pays for it
  • Rule: cash on delivery disappears entirely under certain conditions
Use the fee as the default behavior and rules as the hard stop for high-risk cases. To hide cash on delivery only at night, use card-only hours instead of a rule.