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Plan: Pro.
Sendway’s popup runs in one of two modes, chosen on Checkout settings → Mode:
The popup collects the buyer’s contact details and delivery choice, then hands off to Shopify’s checkout with everything prefilled. The buyer pays (or picks cash on delivery) on Shopify’s page. Works on every plan.
If a direct order can’t be created for any reason, the buyer is seamlessly continued to the normal Shopify checkout instead — nobody gets stuck.

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Turning it on

1

Open Checkout settings → Mode

Pick Direct Checkout. (On this tab you can also set the popup’s button wording.)
2

Review payment methods

Cash on delivery is always offered and preselected — you can override its title and description. Optionally switch on Card payments: buyers who pick card are handed to Shopify checkout with the card gateway preselected, so prepaid buyers still have their path.
3

Optional: marketing consent

Add an email/SMS opt-in checkbox to the popup with your own wording. Buyers who tick it are marked as accepting marketing on the order.
4

Save

New popup sessions use direct mode within seconds.

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Conversion tracking

In direct mode the buyer never passes through Shopify’s checkout, so your pixels wouldn’t see the purchase — Sendway fires them for you. On the Mode tab, under Conversion tracking, toggle the platforms you use:

Meta (Facebook)

Purchase events to your Meta Pixel. Optionally connect the Conversions API (Pixel ID + access token) so purchases are also reported server-side — more reliable than the browser pixel alone, with a built-in test button.

Google Analytics (GA4)

Purchase events to your GA4 property.

Google Ads

Conversion events — enter your Conversion ID and label.

TikTok

Purchase events to your TikTok pixel.
Sendway fires the pixels your theme has already loaded — it doesn’t install new trackers. All toggles are off by default.

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Live courier prices (calculated shipping)

Also on the Mode tab, Pro shops can switch on Live courier prices: instead of your flat Shopify rates, the popup quotes each delivery option’s real, calculated price and charges exactly that on the created order. Rows show a brief shimmer while prices load, and options a courier can’t currently serve are hidden.

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What direct checkout unlocks

Two more Pro tools only work in direct mode, because they act at or after the moment the order is created in the popup:

Post-purchase upsells

One-click offers shown right after the order is placed.

Abandoned cart timing

The Mode tab also holds the “Abandoned cart tracking” timer used by cart capture.