Building a rule
1
Name the rule
For your own reference only; buyers never see it.
2
Pick the trigger products
Up to 20 products. The rule fires when any of them is in the cart.
3
Pick what to offer
Up to 2 products per rule. Choose whether to charge a specific variant or let the buyer choose their size.
4
Order your rules
Rules are matched top to bottom. Drag to reorder, and use the per-rule switch to pause one without deleting it.
At most 2 offers appear in any one cart, however many rules match. The offers sit at the end of the order summary on desktop, and right after the continue button on mobile.
Tips
Pair what actually goes together
Pair what actually goes together
Case with phone, filter with jug, batteries with a toy. A random offer is noise the buyer scrolls past.
Let buyers pick the size for apparel
Let buyers pick the size for apparel
Pinning a variant works for one-size accessories. For anything with sizes, “let the buyer choose” avoids a return.
Keep the offer cheaper than the trigger
Keep the offer cheaper than the trigger
The cross-sell should feel like a small addition to a decision already made.